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TASTING ROOM SERVER & RETAIL ASSOCIATE


The Exchange Brewery is currently seeking friendly, articulate, and energetic craft beer lovers to join our team as Tasting Room Servers and Retail Associates. Full-time and part-time positions available.

Your duties will include:

· Providing a premium customer experience in a fast-paced environment; with the ability to fulfill multiple roles including serving, bartending, and some food prep.

· Ensuring all guests are welcomed upon arrival and are provided with a proper overview of the brewery’s menu and tap list.

· Providing the service of beer on tap via flights, individual samples and by the glass, in both a table and bar service environment, along with an assortment of snacks, while offering an educational and enjoyable experience of the brewery and the beer produced.

· Keeping the tasting room pristine, via performing daily cleaning list activities, along with opening and closing procedures.

· Ensuring the bottle shop fridge and merchandise wall is consistently stocked.

· Assisting with putting away weekly bottle orders.

· Assisting with off-site events, including setting up and service of beer from a jockey box.

· Serving both onsite private and public events, including for example: corporate events, rehearsal dinners, and comedy nights.

· Handling cash and credit card transactions, including providing your own float.

We are looking for a team member who is/has:

· Passionate about the craft beer industry, with a continuous desire to learn more, particularly with barrel-aged beers and sours.

· One year or more experience in the hospitality industry.

· Positive, outgoing and a great team player.

· Able to multitask and use time efficiently.

· Responsible, diligent and able to take initiative.

· Quick learner and a hard worker.

· Smart Serve certified.

· Flexible schedule, with open availability on weekends.

· Consistent and reliable transportation.

Assets include:

· Students currently enrolled, or graduates of the Brewmaster and Brewery Operations Management program at Niagara College.

· Previous work experience at a brewery, winery or distillery.

· Valid First Aid Certificate.

· Fluent in a second language.

Successful applicants will receive:

· Extensive beer training, including Cicerone Beer Server (First Level Cicerone Certification).

· Positive work and team environment.

If the above sounds like you, and you’re excited at the opportunity to join our team, we want to hear from you! Please apply with a resume and cover letter to [email protected].

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